At Pepperdaani we are committed to delivering fresh, high-quality products to your doorstep safely and efficiently.
Order Processing
- All orders are processed within 24–48 business hours after order confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- Freshly prepared items may require additional preparation time to maintain quality and freshness.
Shipping Charges
- Free shipping on orders above ₹2000 across India.
- Shipping charges for orders below ₹2000 are calculated at checkout based on delivery location and order weight.
Delivery Timeline
Estimated delivery timelines after dispatch:
- Delhi NCR: 1–3 business days
- Metro Cities: 3–5 business days
- Other Locations: 5–7 business days
Delivery timelines may vary during festivals, extreme weather conditions, or unforeseen courier delays.
Order Tracking
Once your order is dispatched, you will receive a tracking link via SMS, WhatsApp, or email to monitor your shipment status in real time.
Delivery Partners
We work with trusted courier and logistics partners to ensure timely and secure delivery of your orders.
Incorrect Address or Failed Delivery
Please ensure that your shipping address and contact details are accurate while placing the order.
If delivery fails due to:
- incorrect address,
- unreachable phone number,
- or customer unavailability,
additional shipping charges may apply for re-dispatch.
Damaged or Missing Items
If you receive:
- a damaged product,
- incorrect item,
- or incomplete order,
please contact us within 24 hours of delivery with photos and order details at:
- Email: pepperdaani@gmail.com
- Phone: +91 8512010112
We will review the issue and resolve it at the earliest.
Delays Beyond Our Control
While we strive for timely deliveries, delays caused by:
- weather conditions,
- strikes,
- transport disruptions,
- government restrictions,
- or courier partner issues
may occur and are beyond our direct control.
Contact Us for further queries.